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Electronic Aduan (E-ADUAN)
tm289409911
  • Description
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- A new complaint management process consists of the platform and the working flow process has been designed to replace the manual process.
- A Web-based system has been developed to overcome identified problems in the manual process.
- Complaints and comments from customers being handled by Corporate.
- Response control by Corporate compare to others implementation.

Industrial Design
No
Trademarks
No
Patent
No
Other IP Protection
No
Organization Name
Organization Category
Address

Universiti Teknologi MARA Kampus Pahang, Lintasan Semarak, Bandar Jengka,
26400 Jengka
Pahang
Malaysia

Full Name [1]
Razulaimi Razali