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Introduction

Chronology

The Malaysian Science and Technology Information Centre (MASTIC) was established in 1992 under the "Industrial Technology Development: A National Plan of Action". MASTIC is a division under the Ministry of Energy, Science, Technology, Environment and Climate Change (MESTECC).

Vision

To be the national primary reference centre for strategic Science, Technology & Innovation (STI) information.

Mission

To provide reliable, up-to-date and comprehensive STI information through efficient information management system to facilitate the National STI Policies.

Objectives

Provides repository for strategic STI information to facilitate S&T communities' needs through good knowledge management practice.

Provides platform for sharing of STI information among government and private sectors and inputs to the development of National STI policy.

Clients Charter
Core Function
Quality Policy

We are committed to:

Provide strategic information to fulfill our clients' needs, continuously improve our information services and provide current information;

Provide up-to-date and reliable information in our portal;

Notify clients upon acceptance of inquiries, complaints and suggestions within 24 hours on working days; and

Provide solution on the inquiries and complaints within 7 working days.

To collect and disseminate strategic information related to S&T activities namely:

As primary reference centre for national STI information;

Collects, analyses and provides national STI indicators through STI surveys for benchmarking and comparison purposes;

Canages and maintain STI databases content; Promotes and disseminates STI information through printed media (publications) or non-printed media (online and electronic media); and

Provides library services.

MASTIC's management will ensure that the Quality Policy is:

In accordance with the direction of the national STI's policy;

Committed to continuously meet the needs and increase the quality management system effectiveness;

The base to create and to review the objective quality;

Taken and understood by MASTIC's members;

Controlled and continuously studied to maintain its suitability.